Return and Refund

Please understand that we are unable to offer returns, refunds or exchanges at the moment. With natural pearls or gemstones, there may be minor variations in colour or shape between products, which should not be regarded as defects.

We sincerely hope that you enjoy your purchase. However, if you encounter any issues , kindly contact us at tingejewels@gmail.com within 3 days of receiving your parcel. We will make every effort to address your concern as soonest.

Please note that Tinge Jewellery reserves the right to make the final decision regarding returns or refunds.